366bit Privacy Policy

366bit ("we", "us", or "platform") places the highest importance on your privacy. This Privacy Policy ("Policy") applies to players in Bangladesh and describes what personal information is collected when you use 366bit's website and services, how that information is used, with whom it may be shared, and what rights you have.

By registering on our platform or using our services, you agree to the terms of this Policy. Please read this Policy carefully. For any questions, contact our support team.

1 Definitions and Introduction

The meaning of some important terms used in this privacy policy is clarified below:

• Personal Information: Any information that can directly or indirectly identify you, such as your name, mobile number, email address, or financial transaction details.
• Processing: Any operation performed on personal information — including collection, storage, use, modification, or deletion.
• User / Member: A person who has registered on the 366bit platform or is using its services.
• Third Party: Any person or organization outside the control of 366bit.

366bit is an online gaming and betting platform operated for adult users (21+) in Bangladesh. By using our services, you confirm that you are at least 21 years of age.

2 What Information We Collect

We collect the following types of information to properly operate and improve 366bit's services:

2.1 Registration and Identity Information

Information you provide when creating an account, such as — full name, date of birth, mobile number, and email address. This information is used to verify your identity and ensure account security.

2.2 Financial and Transaction Information

Financial information is collected at the time of deposits and withdrawals, such as — bKash, Nagad, Rocket, or Upay account numbers, transaction amounts, and transaction times. This information is necessary for fraud prevention and maintaining financial records.

2.3 Technical and Usage Information

Some information is collected automatically when you browse our platform:

• IP address and device type
• Browser and operating system details
• Page visit times and session information
• Cookie and local storage data
• Referral source (how you arrived at our site)

2.4 Communication Information

When you contact our support team via live chat or email, a record of that conversation may be stored — for the purpose of improving service quality and resolving disputes.

3 Purpose and Legal Basis for Data Collection

We use your personal information only for specific and legitimate purposes. The main purposes for processing data at 366bit are described below:

• Account Management: Completing registration, verifying login, and ensuring the security of your account.
• Processing Financial Transactions: Processing deposits and withdrawals and ensuring transaction accuracy.
• Service Improvement: Analyzing user experience to improve platform services and game content.
• Fraud Prevention: Detecting and preventing suspicious activity and complying with anti-money laundering (AML) regulations.
• Age Verification: Ensuring that only users aged 21+ are accessing the services.
• Customer Support: Providing prompt and effective resolution of your complaints and inquiries.
• Bonus and Promotion Management: Correctly applying welcome bonuses and other offers.
• Responsible Gaming: Monitoring user play patterns to identify the risk of addiction.

The legal basis for this processing is fulfilling contractual obligations, complying with legal regulations, and protecting the legitimate business interests of 366bit.

4 Data Sharing and Third Parties

366bit does not sell your personal information. However, information may be shared with third parties on a limited basis in the following circumstances:

4.1 Payment Service Providers

Information necessary to process transactions via bKash, Nagad, Rocket, and Upay is shared securely with the relevant payment providers. These providers follow their own privacy policies.

4.2 Technology and Software Partners

We use trusted technology partners to operate the platform — such as game software providers (Pragmatic Play, JILI, PG Soft, Spribe, and others). These partners receive only the information necessary to provide their services.

4.3 Legal and Regulatory Obligations

In response to a court order, government directive, or legal requirement, we may be obliged to disclose information to the relevant authorities. In such cases, we always act within the bounds of the law.

4.4 Fraud Prevention Services

Information may be shared with specialized cybersecurity services to ensure account security and detect fraudulent activity.

5 Cookies and Tracking Technologies

366bit uses cookies and similar technologies to improve your browsing experience. A cookie is a small text file stored on your device.

5.1 Types of Cookies We Use

• Essential Cookies: Necessary for the core functions of the platform — such as maintaining login sessions.
• Functional Cookies: Remembering your preferences and settings, such as language selection.
• Analytics Cookies: Collecting usage statistics to help improve our services.
• Security Cookies: Used to detect and prevent fraud.

5.2 Cookie Controls

You can control or disable cookies by changing your browser settings. Please note that disabling certain cookies may cause some features of the platform to stop working correctly.

6 Data Retention and Security

6.1 Retention Period

We retain your personal information for as long as your account is active or as long as there is a legal or business need. Even after an account is closed, certain information may be kept for the applicable period to meet financial record-keeping and legal obligations.

6.2 Security Measures

366bit has implemented industry-standard technical and administrative measures to protect your information:

• SSL (Secure Socket Layer) encryption — all data transfers occur over encrypted channels
• Data encryption — stored sensitive information is kept encrypted
• Two-Factor Authentication support
• Regular security audits and vulnerability testing
• Access controls — only authorized staff can access specific data
• Firewall and intrusion detection systems

Complete security cannot be guaranteed for data transmitted over the internet, but we make every effort to minimize risk.

7 Your Rights

As a user of 366bit, you have the following rights over your own information:

• Right of Access: You may request to know what information we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you may request that your information be deleted — however, this may not be possible where legal obligations exist.
• Right to Restrict Processing: In certain cases, you may ask us to limit how your information is used.
• Right to Object: You may object to the use of your information for marketing or profiling purposes.
• Right to Data Portability: You may request your information in a structured and portable format.

To exercise these rights, please contact our support team. We will respond to your request within a reasonable time.

8 Protection of Minors

366bit strictly enforces a 21+ age policy. Our platform is not intended for persons under 21 years of age, and we do not knowingly collect personal information from minors.

If it comes to our attention that we have collected information from a minor, that account will be suspended immediately and the relevant information will be deleted. If a parent or guardian believes their minor child has opened an account, please contact us immediately.

9 Third-Party Links and Services

The 366bit platform may have integrations with third parties such as payment gateways or game software providers. These third parties have their own privacy policies over which 366bit has no control.

We encourage you to read the privacy policies of these third parties. 366bit is not responsible for how your information is used as a result of using their services.

10 International Data Transfers

Our technology infrastructure and servers may be located in various countries. As a result, your information may be processed or stored outside Bangladesh. In such cases, we ensure that appropriate security measures are maintained and data protection standards are upheld.

Any international data transfer is carried out only on a need basis and through appropriate agreements.

11 Changes to the Privacy Policy

366bit reserves the right to update this privacy policy at any time. For significant changes, we will publish a notice on the platform or inform you through your registered contact details.

Continued use of the platform after changes have been made will be considered your acceptance of the updated policy. We therefore recommend reviewing this page regularly.

The date of the most recent update to this policy is shown at the top of the page.

12 Responsible Gaming and Data Use

366bit places great importance on responsible gaming. By analyzing information related to your gaming behavior (bet amounts, play duration, win and loss patterns), we can identify potential risk of addiction.

This information is used solely for your benefit — to advise you on self-exclusion or limit settings. To learn more about responsible gaming, visit our Responsible Gaming page.